Full Money Back Guarantee
If you are not happy, we offer a replacement or credit guarantee.
This guarantee covers everything from the quality of the product to wrongly ordered items. We do not cover the cost of return postage unless we have made the error.
To Return Your Items
Please contact us by email [email protected] or call 07783412238 to request a returns reference number.
You can return your goods to our postal address:
100 Derryfubble Road, Dungannon, Co. Tyrone, N. Ireland BT71 7PW.
Please use your reference number as provided. We request that you return the item by recorded delivery. The information we provide for your return enables us to process your return in the most efficient manner possible. However it does not represent an obligation on your part.
When we receive the returned item we will inspect the item and then we will process the replacement or credit as requested. Our normal timescale for processing replacements or refunds is 5 business days.
We will not be able to process the replacement or credit note until we have received the item in question into our warehouse.